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VIER engage Professional

Ideal for larger inbound and outbound contact centres

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CUSTOMER VOICE

"The cloud concept of VIER is the ideal solution for us and our regional structure. It is important to us that the solutions support our employees in their service - not the other way round!" Rolf Gröbe, Overall Management ACD Control, ADAC

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VIER engage professional

Added value

We make your contact-based business processes more efficient and the user experience measurably better. Whether in counselling, sales or processing: our voice software keeps your employees' backs free in customer contact.

Service concept

VIER offers simple solutions for telephone customer communication. Without much technical effort, we ensure that your telephone service can work efficiently!

Expertise

We are specialists in communication technology. VIER combines years of experience and in-depth knowledge. We understand your business processes and know the dynamics of the markets.

Technology

Our products assist your employees throughout the entire communication process. This begins before the greeting, continues through the dialogue and ends with the follow-up.

Integration

Our solution is optimally adapted to specialist areas of every industry and company size and is fully integrated. We accompany you personally, comprehensively and sustainably.

Data protection

Our technology stack for communication, task and dialogue processing is the only complete solution from Europe - secure data, German cloud and local contact persons included.

Up to date

The VIER research and development department is working today on the communication solutions of tomorrow. This way, our customers are always one step ahead of the competition.

Contact us

Do you have questions about VIER engage professional or would you like personal advice? Contact us now via our contact form. You can reach us at any time via the contact form, by e-mail at info@vier.ai or by phone at +49 511 95 73 95 1111. We look forward to hearing from you and will get back to you as soon as possible!

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