Contact

VIER engage Professional

Ideal for larger inbound and outbound contact centers. Take advantage of the extended feature portfolio with dialers, recordings, XPath and filter-based routing, callback management and access to our AI solutions.

Inbound and outbound calling solutions out of the cloud

Intro VIER engage Professional - EN

VIER engage Professional is ideal for medium-sized and larger contact centers in inbound and outbound, quality management included.  

 
This solution offers you an even more comprehensive portfolio of functions: Outbound dialer, various reporting options, call recording, silent monitoring, XPath- and filter-based routing, callback management as well as access to the functions of our AI solutions from VIER evolve.

Request demo

Intro VIER engage Professional - EN

VIER engage Professional is ideal for medium-sized and larger contact centers in inbound and outbound, quality management included.  

 
This solution offers you an even more comprehensive portfolio of functions: Outbound dialer, various reporting options, call recording, silent monitoring, XPath- and filter-based routing, callback management as well as access to the functions of our AI solutions from VIER evolve.

Request demo

CUSTOMER VOICE

"The cloud concept of VIER is the ideal solution for us and our regional structure. It is important to us that the solutions support our employees in their service - not the other way round!" Rolf Gröbe, Overall Management ACD Control, ADAC

Read our Case Study

Made & Hosted in Germany

VIER stands for "designed, made and operated in Germany". Our company and our products have received multiple awards in various categories for this.  
ISO 27001 confirms our comprehensive information security management. "Software hosted in Germany" confirms that your data and the software used are – if desired – hosted exclusively in Germany and offers you additional security. As a manufacturer that carries this seal of approval, we have provided corresponding proof for the software products we have developed and for our company.  
Since 2016, the "Trusted Cloud" label has signaled users the security and reliability of cloud services. Services and service providers demonstrate transparency, security, quality and legal compliance, including in the area of data protection. The label is awarded by the non-profit organisation Kompetenznetzwerk Trusted Cloud (KN TC), which is made up of representatives from associations, business and science.

VIER stands for "designed, made and operated in Germany". Our company and our products have received multiple awards in various categories for this.  
ISO 27001 confirms our comprehensive information security management. "Software hosted in Germany" confirms that your data and the software used are – if desired – hosted exclusively in Germany and offers you additional security. As a manufacturer that carries this seal of approval, we have provided corresponding proof for the software products we have developed and for our company.  
Since 2016, the "Trusted Cloud" label has signaled users the security and reliability of cloud services. Services and service providers demonstrate transparency, security, quality and legal compliance, including in the area of data protection. The label is awarded by the non-profit organisation Kompetenznetzwerk Trusted Cloud (KN TC), which is made up of representatives from associations, business and science.

VIER engage versions at a glance

We offer our contact center software in the versions Business, Professional and Enterprise. Here you will find a comparative overview of the features and functions included in each package.

Compare VIER engage versions

Want to try VIER engage?

Do you want to further develop your company with the contact center software VIER engage? We would be happy to determine your personal needs in a non-binding consultation appointment. Contact us now via our contact form.  

 
*Please reload this page in your internet browser if the form is not displayed.