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Emotion Analytics

VIER Emotion Analytics decodes the psychological information contained in speech and makes it usable for individual feedback, process optimisation or the improvement of communication.

With the help of AI

Measure the effect of your language

Every person thinks differently and expresses themselves individually. The way we communicate consistently influences our thinking and ultimately our actions. Emotion Analytics translates linguistic communication into objective psychological evaluations with the help of a neural network.  

 
The combination of data science and psychology (behavioural research) opens up new possibilities here: Our AI can make connections between communication, behaviour and performance measurable and thus conscious and trainable.  

 
With VIER Emotion Analytics you can:  

 

  • Understand people's motivation better  
  • Optimise communication  
  • Improve comprehensibility  
  • Develop and sustain relationships

Every person thinks differently and expresses themselves individually. The way we communicate consistently influences our thinking and ultimately our actions. Emotion Analytics translates linguistic communication into objective psychological evaluations with the help of a neural network.  

 
The combination of data science and psychology (behavioural research) opens up new possibilities here: Our AI can make connections between communication, behaviour and performance measurable and thus conscious and trainable.  

 
With VIER Emotion Analytics you can:  

 

  • Understand people's motivation better  
  • Optimise communication  
  • Improve comprehensibility  
  • Develop and sustain relationships

Free brochure

With VIER Emotion Analytics, you can better understand people's motivations, optimise communication, improve comprehensibility and make relationships sustainable. Download the brochure now for free and learn more!

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VIER Emotion Analytics

Patented technology

VIER Emotion Analytics is based on the world's largest study combining AI with psychology with more than 39 million ratings, over 26,000 people, an AI model with more than 110 million parameters and the analysis of over 4 billion words.

VIER Emotion Analytics is based on the world's largest study combining AI with psychology with more than 39 million ratings, over 26,000 people, an AI model with more than 110 million parameters and the analysis of over 4 billion words.

VIER »Explains«

Emotion Analytics explained

Effective communication is a decisive factor for the success of any company. Understanding the impact of communication therefore provides important clues to potential for improvement - whether in customer service, sales, marketing, human resources or management.  

 
In our video, Philipp Grochowski, VIER Lead Expert Emotion Analytics, explains the opportunities of communication analysis for personal development, from recruiting to customer service, to optimising sales and the entire corporate communication!

Watch video now

Effective communication is a decisive factor for the success of any company. Understanding the impact of communication therefore provides important clues to potential for improvement - whether in customer service, sales, marketing, human resources or management.  

 
In our video, Philipp Grochowski, VIER Lead Expert Emotion Analytics, explains the opportunities of communication analysis for personal development, from recruiting to customer service, to optimising sales and the entire corporate communication!

Watch video now

VIER named as a Representative Vendor under Emotion AI Technologies Market in a 2022 Gartner® report

Gartner recently published the report "Competitive Landscape: Emotion AI Technologies", a market overview in the emotion AI industry:

"Emotion artificial intelligence (EAI) vendors are incorporating combinatorial technologies such as biosensors and audio analytics into their offerings to enable more robust solutions and use cases." (Gartner®, “Competitive Landscape: Emotion AI Technologies”, Annette Zimmermann, Roberta Cozza, December 29, 2022.)

In the report, Gartner® mainly examines 5 emotion AI technology categories:

  • Computer-vision-based facial expression analysis
  • Voice analysis
  • Biometric/other sensors
  • Natural language technologies (NLT)/emotional text analysis
  • AI avatars

VIER is mentioned by Gartner® as a Representative Vendor for NLT/emotional text analysis and audio-based speech analysis in this context.

*Gartner, “Competitive Landscape: Emotion AI Technologies”, Annette Zimmermann, Roberta Cozza, December 29, 2022.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved. Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.


Customer Voice

Volkswagen Financial Services AG

"A central variable for the success of a company's transformation is communication. To give our managers feedback on the effectiveness of their language, we used VIER Emotion Analytics as a diagnostic tool. We were amazed at how accurately the AI analysed individual "language power". We were also amazed at the simple means with which we were able to achieve improvements under the guidance of the VIER team. The revised learning platform provides a first-class basis for this. Now that we have completed the pilot phase, we are making the tool available to all managers. The response has been extremely positive. In addition to the opportunity to improve one's own language skills, VIER also offers the chance to have an individual experience with artificial intelligence. That, too, is a valuable contribution to the transformation of our company."  

 
Christiane Hesse, former Member of the Board of Management for Human Resources and Organisation, Volkswagen Financial Services AG

"A central variable for the success of a company's transformation is communication. To give our managers feedback on the effectiveness of their language, we used VIER Emotion Analytics as a diagnostic tool. We were amazed at how accurately the AI analysed individual "language power". We were also amazed at the simple means with which we were able to achieve improvements under the guidance of the VIER team. The revised learning platform provides a first-class basis for this. Now that we have completed the pilot phase, we are making the tool available to all managers. The response has been extremely positive. In addition to the opportunity to improve one's own language skills, VIER also offers the chance to have an individual experience with artificial intelligence. That, too, is a valuable contribution to the transformation of our company."  

 
Christiane Hesse, former Member of the Board of Management for Human Resources and Organisation, Volkswagen Financial Services AG

How can we help you today?

Do you have questions about VIER or would you like personal advice? Contact us now via our contact form. You can reach us at any time via the contact form, by e-mail to info@vier.ai or by telephone on +49 511 95 73 95 1111. We look forward to hearing from you and will get back to you as soon as possible!  

 
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VIER whistleblowing system  

 
Do you have something unpleasant to tell us? With the VIER whistleblower system, our partners and clients also have the opportunity to anonymously inform us of grievances and violations. All tips will be checked and, if necessary, followed up!  

 
To the whistleblower system: https://transparency.vier.ai/