Contact
Plug and Play
As it should be
Communication is our DNA
Technology-driven Customer Interaction
Our Contact Technology Platform (CTP) provides you with network connections, hardware systems and software modules on a consistent technical infrastructure under uniform administration.
One Platform
Our platform functions enable you to completely map your communication-intensive processes on an analytical, functional and operational level.
Data protection compliant
Our technology stack for communication, task and dialogue processing is the only complete solution from Europe - secure data, German cloud and local contact persons included.
Integration
We integrate your systems-of-record, reduce the planning effort for your service teams and define efficient workflows to automate orders and processes.
Our partners
VIER evolve analyse
Artificial intelligence with real-time analyses
Our historical and real-time analyses help you to better understand your customers, improve your products, optimise your service and identify potential for employee development at an early stage.
Artificial intelligence with real-time analyses
Our historical and real-time analyses help you to better understand your customers, improve your products, optimise your service and identify potential for employee development at an early stage.
VIER Emotion Analytics by PRECIRE
Words create reality
With Emotion Analytics, we combine two worlds that could hardly be more opposite: Psychology and AI. We make psychological information available through the analysis of language. We provide support wherever language plays a role. Verified and patented!
Words create reality
With Emotion Analytics, we combine two worlds that could hardly be more opposite: Psychology and AI. We make psychological information available through the analysis of language. We provide support wherever language plays a role. Verified and patented!
VIER evolve automate
Inspire with fully automated processes
Our automated, intelligent dialogue solutions address customers in a personalised way, deliver instant responses and resolve concerns on the first contact - for an optimal customer experience.
Inspire with fully automated processes
Our automated, intelligent dialogue solutions address customers in a personalised way, deliver instant responses and resolve concerns on the first contact - for an optimal customer experience.
Talk to an expert
Let's talk, tell us something about your goals and we'll look at suitable solutions together.
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