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Mastering
Communication

Unlimited Communication – One Platform

Intelligent, reliable, European

We are paving the way for the future of customer communication. 4Com, voiXen, parlamind, Lindenbaum and PRECIRE combined form the concentrated competence of VIER. The only complete communication solution from Europe: secure data, German cloud and local contact partners.

Inbound and outbound

Everything at a glance, no matter how big you are

We offer simple solutions for complex multichannel communication. This way you keep all the threads together and can concentrate on your core competence: Impeccable service quality for your customers.

More about VIER engage

Everything at a glance, no matter how big you are

We offer simple solutions for complex multichannel communication. This way you keep all the threads together and can concentrate on your core competence: Impeccable service quality for your customers.

More about VIER engage

Our products

VIER Agent Assist
VIER Cognitive Voice Gateway
VIER Conferencing
VIER Emotion Analytics
VIER Interaction Analytics
VIER Voice of the Customer
VIER Evaluation
Through the targeted use of VIER Evaluation, you design leadership development in a results-oriented and cost-efficient way.
VIER engage
VIER engage combines communication and cognition and supports you in handling customer concerns, for a better user experience.



Sustainable customer care

Service made simple

Our digital helpers turn your employees into superheroes. Intelligent recommendations for action based on speech analysis, live transcription and contact base recognition in the telephone call for the best service one click away.

More about Assist

Service made simple

Our digital helpers turn your employees into superheroes. Intelligent recommendations for action based on speech analysis, live transcription and contact base recognition in the telephone call for the best service one click away.

More about Assist

Let's talk

Whether large or small, our consultants will help you find the right solution. Together we will configure a product bundle that suits you.

Contact expert



A thousand companies trust us

The future of service quality

Software hosted in Germany

VIER stands for "Software hosted in Germany". Our product VIER Multichannel ACD has been awarded several times for this: Your data and the software used are hosted in Germany and are therefore subject to German law. The "Software Made in Germany" seal of approval offers you additional security. As a manufacturer that carries the seal of approval, we have provided corresponding evidence for the software products we develop and for our company.

Software hosted in Germany

VIER stands for "Software hosted in Germany". Our product VIER Multichannel ACD has been awarded several times for this: Your data and the software used are hosted in Germany and are therefore subject to German law. The "Software Made in Germany" seal of approval offers you additional security. As a manufacturer that carries the seal of approval, we have provided corresponding evidence for the software products we develop and for our company.

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