Live Consultation

Targeted Internet Live Consultation


Definition "Live Consultation"

Using software solutions for so-called live consultation or live support, companies are able to address interested parties and potential buyers who, for example, are on the company's website for a longer period of time, offer them help or provide them with information. Conversely, customers who cannot find what they are looking for on a website can actively request customer service support through live advice solutions. This is usually done via a contact button. VIER offers co-browsing, a software for live consulting that allows customers and service staff to visit and use websites together.

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How can we help you today?

Do you have questions about VIER or would you like personal advice? Contact us now via our contact form. You can reach us at any time via the contact form, by e-mail to or by telephone on +49 511 95 73 95 1111. We look forward to hearing from you and will get back to you as soon as possible!  

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VIER whistleblowing system  

Do you have something unpleasant to tell us? With the VIER whistleblower system, our partners and clients also have the opportunity to anonymously inform us of grievances and violations. All tips will be checked and, if necessary, followed up!  

To the whistleblower system: