VIER Outbound-Dialer☎️
Effective customer approach
Control your outbound campaigns efficiently from the cloud – with predictive, power and preview dialing for maximum productivity.
Recognition of answering machines
Automatic recognition of answering machines and fax lines avoids unnecessary connections.
Definition of result codes
You can define any number of result codes for the final data record processing!
Resubmission and appointment management
Multi-stage campaigns thanks to clear resubmission and deadline management.
increase in productivity for outbound campaigns
more revenue
Staff efficiency through blending
Customer testimonial
Jens Marquardt
Director Sales Service/ Customer Service Center
"The VIER engage dialer offers high outbound performance and quality at a top price!
"
Your benefits
Outbound dialer in customer service
Campaigns & Dialer
Whether for telesales, market research or sales force management: your outbound campaigns are managed and executed effectively and net call time is optimized.
Cross-location
All functions are used from the German cloud across all locations and are web-based. Distributed teams work together without any problems.
Quality management
The Outbound Manager offers various options for quality assurance, such as monitoring for training purposes, screen and call recording and call evaluation.
Scalability
You use the outbound dialer as required; you carry out individual adjustments and configurations yourself.
Blending
Together with the ACD functions of VIER engage, the outbound dialer can also be operated in mixed mode, so-called blending.
Simple integration
The technical requirements are low: Internet access and a PC are sufficient.
Ready for Europe's best cloud ACD?
