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VIER workforce🏋️

Easy staff scheduling

Less planning effort for your service teams without spreadsheets, but with a simple and fully integrated solution.

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Added value

  • Resource planning

    With VIER workforce, you always deploy exactly the right number of optimally qualified employees at the right time and in the right place.

  • Simple integration

    Interfaces to multichannel ACD or Outbound Manager ensure that your data can be easily transferred. Further interfaces are available for other systems.

    More information about the ACD

  • Flexible cloud

    Use VIER workforce across all locations from the cloud. Alternatively, you can use it locally from the private cloud.

  • Motivation

    You can easily take employees' wishes into account and ensure transparency - with the optional Work@Home model, you can also include home agents!

  • Overall performance

    VIER workforce is multi-client, multi-site and multi-project capable. This ensures multi-task and skill planning for telephony and end-to-end process automation.

  • Reporting

    For billing purposes, you have access to online statistics and other functions for in-depth analyses and business intelligence.

Let's talk!

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