AI Composer🧐
Automatic tagging
of voice files
With AI Composer, you can categorize call data using natural language – faster, more precisely and without predefined keywords.
Unstructured voice data slowing down your analysis?
The AI Composer makes voice files immediately analyzable
Prompts instead of buzzwords
You describe what you want to analyze in natural language. AI Composer handles the tagging.
Quick start with validated scenarios
Ready-to-use scenarios such as NPS, escalation, and upselling. Tested and optimized by VIER.
Precise and context-based results
Context-related tagging increases the quality of data organization and facilitates analyses.
How the AI Composer works
1. Define scenarios
You simply describe in natural language what you want to analyze – the AI Composer takes care of the tagging. No complex setup, no predefined keywords.
Create individual AI scenarios with just a few clicks:
2. Automatic analysis and tagging
All newly imported call recordings are automatically analyzed and pre-qualified. You receive precise results with comprehensible logic.
3. Use results
The generated tags are immediately available for evaluations, filters and analyses.
Based on customer needs
Dr. Anja Linnenbürger
Head of Research - Psychology & AI
"The standard scenarios are based on recurring requirements and real customer needs. They provide a solid foundation for analyzing, filtering, managing, and specifically optimizing customer interactions based on key performance metrics.
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Frequently asked questions
about AI Composer
AI Composer
Additional option in VIER Interaction Analytics
The AI Composer is an additional paid option of our AI-supported speech and text analysis software Interaction Analytics.
Billing is per agent / month. Please contact your Customer Success Manager.
More about VIER Interaction Analytics
Get more out of your voice data
