Events by
and with VIER

How do you talk to a machine? VIER expert Hamdi Bozkurt shows you how to get the best out of voice AI with prompt engineering – in a practical way and with insights from OpenAI & Google.

VIER experts Sirke Reimann and Hamdi Bozkurt show how companies can shape the use of generative AI (GenAI) in accordance with the EU AI Act. Using practical examples from customer service, they explain strategies for maintaining data security, reducing legal risks and using compliance as a driver of innovation.

Find out in our webinar how your company can use AI and LLMs safely and what benefits this will bring you. The experts from VIER will show you which technical tools will support you in the safe, legally compliant use of AI and what the EU AI Act has to do with your business.

What is the EU AI Act? Who does it affect? Who has to comply with what and when - and is there any technical support? The two VIER experts Sirke Reimann and Dr. Ralf Nikolai provide clarity and name the do's and don'ts.

To offer perfect service, you need a solution that combines all channels, routes intelligently and is flexible. Find out more about VIER engage, our complete solution from the cloud including ACD, routing, dialer, IVR, etc. With VIER engage, you can implement cross-location, skill-based contact center service for voice and digital channels.