Common goals: VIER and Solvion form partnership

Solvion is a successful IT consulting and solutions company for modern collaboration and communication with more than 20 years of experience and particularly targets companies in Austria. "The VIER portfolio, including the cloud-based ACD and innovative, AI-based solutions such as bots like Smart Dialog and smart assistants like VIER Copilot, perfectly complement the offering for Solvion's customers," says VIER CEO Rainer Holler. "In turn, we have the opportunity to tap into new customer segments through our new partner, who enjoys an excellent reputation in the market."

"By partnering with VIER, we are able to offer our customers a modular product range that delivers exactly what we know is needed to provide excellent customer service," adds Cindy Pucher, Sales and Partner Management at Solvion. "VIER enables an innovative customer dialog, independent of the existing telephone system, and is a strong, German SaaS provider with a strong sense of GDPR. The innovative AI for customer service can be modularly integrated and expanded into existing solutions. We are therefore very much looking forward to working together," says Pucher.
"The partnership between VIER and Solvion is a perfect win-win situation. We have the same goals when it comes to optimizing company and customer communication and are looking forward to the joint projects with great pleasure," concludes Rainer Holler.