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Do you already use generative AI?
Compliant with data protection?

Making generative AI usable with added value – secure, understandable and efficient for your customer communication and internal knowledge processes.

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Use generative AI economically, efficiently and in compliance with regulations

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Our technology makes it possible to comply with the EU AI Act effortlessly – with full transparency, data protection and efficiency. As an experienced and trustworthy provider from Germany, we make your AI-supported processes not only future-proof, but also seamlessly integrable.

100%

EU AI Act-compliant

0%

risk

Always

100%

GDPR & EU AI Act compliant

Ready for the EU AI Act?

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Artificial intelligence has become an integral part of modern companies. It automates processes, relieves the burden on sales, marketing and customer service and speeds up document processing - a real game changer.

However, with the introduction of the EU's new AI regulation, the pressure on companies to ensure the secure, transparent and traceable use of AI is growing. Data must be protected and all usage must be fully logged.

To help you overcome this challenge, we have created a guide with all the points you need to consider.

Download the white paper now.

Download whitepaper now

Products

Using AI safely

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AI agents without coding with VIER AI Studio

Create and operate your own GenAI-based agents that take your CX to the next level – quickly, easily and safely.

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Human control in the AI process with VIER Human in the Loop

The first solution for real-time human supervision via AI agents – for secure, efficient and trustworthy automated customer conversations.

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Legally compliant use of generative AI with VIER AI Gateway

Use the full potential of Conversational AI - fast, secure and compliant with data protection regulations!

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Enthusiastic customers

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Catrin Hippler

Head of Customers Division

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The employees who previously had to deal with these routine inquiries can now be even more customer-centric thanks to successful automation!

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Stefan Kühn

Chairman

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Digitization is no longer a dream of the future in customer dialogue. We are proud that we have been able to bring our Voicebot into regular use for this application. We would like to thank the district of Neumarkt for embarking on this journey with us and for supporting the development phase of the Voicebot in the region. We are proud that we were able to successfully implement the project.

"

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Erich Thiedemann

Head of HR Group Center / Top Executive Management

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"We received very good feedback. Our managers were fascinated that a short language test could lead to such detailed and accurate results."

Why VIER

We transform AI potential into measurable results.

VIER makes AI usable in everyday life - with clear KPIs, stable processes and real business impact:

  • Increased efficiency in customer service

  • Relief for teams

  • Improved customer & user experience

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VIER updates straight to your inbox?

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Follow us on social media or subscribe to our newsletter and receive regular updates on all topics related to customer service and artificial intelligence.

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