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Whether in sales, support, consulting or clerical work: our trainings raise your employees to a new level of competence and improve the processing of your individual business case. This is how inspiring customer experiences are created.
At VIER, employees, agents, team leaders, quality officers and responsible persons will find practical training for their respective needs, application scenarios and requirements. We are happy to take individual wishes or priorities into account.
VIER looks back on over 50 years of experience in using our software. We help you to optimise your options step by step and to go deeper and deeper into our solutions. We understand your business processes and help you adapt the configurations to changing requirements.
Our software offers extensive possibilities and numerous configuration points. We will show you which settings you should adjust and when, in order to control and overview your communication process even better. You will be amazed!
VIER offers training and coaching in different ways depending on the solution, target group, number of participants and desired scope. We focus entirely on your wishes and also take individual topics into account.
We are happy to hold face-to-face meetings at your premises or at one of the VIER locations. In addition, we offer training via telephone and web conference or provide you with informative video tutorials and webinars.
More than 200 experts work at VIER. They have many years of experience in the use and configuration of solutions in everyday customer service and are happy to apply this knowledge to your specific business case. VIER imparts tips, tricks and tricks of the trade and thus expands your possibilities!