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VIER Training Bot🏋️‍♀️

Agent coaching
meets AI

Support employees and coaches with AI-based
24/7 self-service training!

Arrange a demo
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VIER Training Bot

Efficient coaching in self-service

With the LLM-based voicebot, your employees can practice realistic customer conversations at any time – without a coach, without additional effort, available 24/7.

  • Faster learning

    Shortens onboarding times through practical simulations.

  • Continuous training

    Even rare or complex scenarios can be practiced at any time.

  • Objective feedback

    Recordings and analyses provide a neutral basis for coaching and quality assurance.

Top features

How the VIER Training Bot works

  • Training call

    Employee dials the number of the voicebot. Each use case has its own telephone number.

  • Dialog simulation

    The bot plays the role of a customer. You can configure it (scenario, temperament, voice).

  • Call recording

    Every training call is automatically recorded and can be accessed at any time.

VIER Training Bot in numbers

24/7

self-service

1:1

training situation

100%

GDPR compliant

Your benefits

Efficiency & productivity

  • Shorter induction period for new employees

  • Self-service training possible at any time

  • Relief for coaches: more focus on fine-tuning instead of basic training

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Try it out now

Our Try & Buy offer

Experience the VIER Training Bot in action for 3 months:

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  • One bot, one use case: Ready to go in just a few minutes, individually configurable.

  • Including 10,000 training minutes: Your employees can practise independently and flexibly.

  • Analysis included: You can optionally analyze the calls directly in VIER Interaction Analytics.

  • Discount for existing customers: Benefit from our attractive introductory price.

Try it out now

Frequently asked questions

Further information

Find out more about how artificial intelligence can improve your coaching.

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VIER Interaction Analytics

Optimize service and sales thanks to our AI-supported speech and text analysis software. Valuable insights from customer communication.

Learn more
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Take your coaching to a new level!

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