VIER Training Bot🏋️♀️
Agent coaching
meets AI
Support employees and coaches with AI-based
24/7 self-service training!

VIER Training Bot
Efficient coaching in self-service
With the LLM-based voicebot, your employees can practice realistic customer conversations at any time – without a coach, without additional effort, available 24/7.
Faster learning
Shortens onboarding times through practical simulations.
Continuous training
Even rare or complex scenarios can be practiced at any time.
Objective feedback
Recordings and analyses provide a neutral basis for coaching and quality assurance.
Top features
How the VIER Training Bot works
Training call
Employee dials the number of the voicebot. Each use case has its own telephone number.
Dialog simulation
The bot plays the role of a customer. You can configure it (scenario, temperament, voice).
Call recording
Every training call is automatically recorded and can be accessed at any time.
VIER Training Bot in numbers
self-service
training situation
GDPR compliant
Your benefits
Efficiency & productivity

Efficiency & productivity

Quality & learning progress

Flexibility & scalability

Try it out now