Hello🙂
Business Success. Powered by AI.
Business Success. Powered by AI.
Business Success.
Powered by AI.
Our mission is to help companies use AI easily and profitably.
As a German tech company, VIER offers intelligent AI solutions that optimize business processes—all in compliance with European data protection standards. We help companies identify their potential and measurably improve the user experience. All from the German cloud, with local service.
As a German tech company, VIER offers intelligent AI solutions that optimize business processes—all in compliance with European data protection standards. We help companies identify their potential and measurably improve the user experience. All from the German cloud, with local service.
VIER in numbers
Always
GDPR & EU AI Act compliant
More than
Years of experience in customer service
More than
Customers in the DACH region
Why VIER
Full control over data, systems and decisions.
VIER represents quality and security "made and operated in Europe."
Our products are distinguished by multiple certifications, and our information security management system is ISO 27001 certified – ensuring the highest standards in protecting your data.
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From the idea to operation – step by step.
We support companies personally: from the right use case selection to integration and stable operation. This is backed by 30 years of experience and the trust of 1,000+ companies.
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We transform AI potential into measurable results.
VIER makes AI usable in everyday life – with clear KPIs, stable processes and real business impact:
What customers say
Simone Krüger
Head of Customers Division
"With the VIER engage Omnichannel ACD and our innovative ideas, we are now in a position to respond to our customers' needs on an ad hoc basis.
"
Stephan Gürtler
Head of Internal Sales
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"We receive wonderful support! VIER is always able to act very quickly, so we rarely have any problems!
"
Catrin Hippler
Head of Customers Division
"The employees who previously had to deal with these routine inquiries can now be even more customer-centric thanks to successful automation!
"
Alexander Marr
Specialist Coordinator Workforce and Analytics
"For me, there are three essential advantages that distinguish the VIER solution positively from other technologies on the market: Effort, customer satisfaction and speed.
"
Florian Riedl
Head of digital capabilities and customer processes
"With the introduction of the cloud-based VIER ACD, we were able to implement EnPower's architectural principles in customer service and further expand our capability landscape."
Latest news
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