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1-prozent GmbH from Zurich has been measuring the impact of language since 2015.
Language is a reflection of people. Professional and social competences are recognisable through language. With artificial intelligence, a high willingness to perform can be measured, such as dishonest intentions.
AC Süppmayer checks with people the conspicuous employees identified by VIER. For all other conversations, the points that cannot yet be checked by AI. On request, the customer contacts can be checked professionally in your systems. Of course, coaching and training modules are integrated to increase quality in a sustainable and binding way.
ClientSolutions is a partner for implementation-oriented solutions around customer experience, digitalisation and service management. With our in-depth industry know-how, we successfully advise on the strategic and operational design, implementation and procurement of services at the customer interface.
com4call has been an expert in communicative organisational consulting, training and coaching for 30 years. Clients of all sizes and from all sectors benefit from the know-how gained from hundreds of projects and individual coaching sessions.
Markus Euler supports companies in improving their sales performance in direct contact with customers and prospects. Face-to-face, as well as online or hybrid. With the "Telesales Performance Study" he has created a scientific foundation that shows the communicative success factors in advisory and sales conversations on the telephone.
The MUUUH! GROUP develops the customer management of the future for renowned corporations and medium-sized companies - in consulting, in creation and in operational implementation.
Schacht Consulting is a specialised consultancy in customer management that has a 360° view of your customer service with senior consultants coming exclusively from the industry. Schacht Consulting covers the complete value chain and accompanies you through practical knowledge especially in the implementation of your individual solution.
vialine is a barometer for quality and performance in customer contact and customer satisfaction. As a neutral and objective partner, the team from Berlin uses quality monitoring to determine the potential of employees in terms of qualitative and quantitative factors and uses the results to identify potential for improvement.
We are VIER and technology is our DNA! VIER offers communication technology from a single source: from hardware to software, from the idea to the solution. We deliver high-tech from Germany for Europe and the world. Our innovative AI solutions from the cloud ensure real dialogue and proximity to the customer on our platform. On all communication channels. In this way, our technology enables the optimal processing of every contact from start to finish and ensures inspiring customer experiences!
We are VIER and technology is our DNA! VIER offers communication technology from a single source: from hardware to software, from the idea to the solution. We deliver high-tech from Germany for Europe and the world. Our innovative AI solutions from the cloud ensure real dialogue and proximity to the customer on our platform. On all communication channels. In this way, our technology enables the optimal processing of every contact from start to finish and ensures inspiring customer experiences!
With our innovative products, we connect you with your customers and support you in all phases of interaction. In our holistic, platform-based product ecosystem, we create individual end-to-end solutions and orchestrate them for you along your value chain for a better and sustainable customer experience.
We make your contact-based business processes more efficient and the user experience measurably better. Whether in consulting, sales or processing: our intelligent software keeps your employees' backs free in customer contact.
VIER offers simple solutions for complex multichannel communication. We ensure that communication with companies and organisations is once again perceived as a genuine service.
We are specialists in communication technology. VIER combines years of experience and in-depth knowledge. We understand your business processes and know the dynamics of the markets.
Our products assist your employees throughout the entire communication process. This begins before the greeting, continues through the dialogue and ends with the follow-up.
Our solution is optimally adapted to specialist areas of every industry and company size and is fully integrated. We accompany you personally, comprehensively and sustainably.
Our technology stack for communication, task and dialogue processing is the only complete solution from Europe - secure data, German cloud and local contact persons included.
The VIER research and development department is working today on the communication solutions of tomorrow. This way, our customers are always one step ahead of the competition.
Tell us your goals and we will look at suitable solutions together. Simply contact us using the form and we will get back to you as soon as possible.
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