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Analyse to understand

Relevant insights through AI analytics

We bring together data and analyse it before, during and after contact. Through AI, you gain relevant insights and better understand interactions - at every point of the customer journey.
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Speech Analytics
With speech analytics, you increase your quality and achieve top performance in customer service and sales.
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VIER Emotion Analytics
VIER Emotion Analytics
Through the use of innovative technology, we recognise complex interrelationships in communication and make their effect measurable.
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VIER Interaction Analytics
VIER Interaction Analytics
With our speech analysis, you can improve the quality of your customer approach and increase employee satisfaction.
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    CUSTOMER VOICE

    "By using VIER evolve analyse, we can check almost all telephone calls for quality: With VIER, the checking rate increased from 3% to 95% with the same amount of personnel!" Matthias Schmidt, Head of Sales SME & Strategic Partner, mobile.de

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    VIER Products

    With our innovative products, we connect you with your customers and support you in all phases of the interaction. In our holistic, platform-based product ecosystem, we create individual end-to-end solutions and orchestrate them for you along your value chain for a better and sustainable customer experience.
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      How can we help you today?

      Do you have questions about VIER or would you like personal advice? Contact us now via our contact form. You can reach us at any time via the contact form, by e-mail to info@vier.ai or by telephone on +49 511 95 73 95 1111. We look forward to hearing from you and will get back to you as soon as possible! *Please reload this page in your internet browser if the form is not displayed.