We bring together data and analyse it before, during and after contact. Through AI, you gain relevant insights and better understand interactions - at every point of the customer journey.
With speech analytics, you increase your quality and achieve top performance in customer service and sales.
Through the use of innovative technology, we recognise complex interrelationships in communication and make their effect measurable.
With our speech analysis, you can improve the quality of your customer approach and increase employee satisfaction.
With our innovative products, we connect you with your customers and support you in all phases of the interaction. In our holistic, platform-based product ecosystem, we create individual end-to-end solutions and orchestrate them for you along your value chain for a better and sustainable customer experience.
Do you have questions about VIER or would you like personal advice? Contact us now via our contact form. You can reach us at any time via the contact form, by e-mail to firstname.lastname@example.org or by telephone on +49 511 95 73 95 1111. We look forward to hearing from you and will get back to you as soon as possible!
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VIER whistleblowing system
Do you have something unpleasant to tell us? With the VIER whistleblower system, our partners and clients also have the opportunity to anonymously inform us of grievances and violations. All tips will be checked and, if necessary, followed up!
To the whistleblower system: https://transparency.vier.ai/