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Relevant insights through AI analytics
We bring together data and analyse it before, during and after contact. Through AI, you gain relevant insights and better understand interactions - at every point of the customer journey.
Speech Analytics
With speech analytics, you increase your quality and achieve top performance in customer service and sales.
VIER Emotion Analytics
Through the use of innovative technology, we recognise complex interrelationships in communication and make their effect measurable.
VIER Interaction Analytics
With our speech analysis, you can improve the quality of your customer approach and increase employee satisfaction.
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VIER Products
With our innovative products, we connect you with your customers and support you in all phases of the interaction. In our holistic, platform-based product ecosystem, we create individual end-to-end solutions and orchestrate them for you along your value chain for a better and sustainable customer experience.
How can we help you today?
Tell us your goals and we will look at suitable solutions together. Simply contact us using the form and we will get back to you as soon as possible.
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