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VIER Emotion Analytics
Words create reality
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VIER »Explains«
VIER Emotion Analytics
Successful communication is a decisive success factor for every company. Understanding the impact of communication therefore provides important clues to potential for improvement - whether in customer service, sales, marketing, human resources or management. In our video, Philipp Grochowski, VIER Business Development Manager, explains the opportunities of communication analysis for personal development, from recruiting to customer service, to optimising sales and the entire corporate communication!
VIER Emotion Analytics
Successful communication is a decisive success factor for every company. Understanding the impact of communication therefore provides important clues to potential for improvement - whether in customer service, sales, marketing, human resources or management. In our video, Philipp Grochowski, VIER Business Development Manager, explains the opportunities of communication analysis for personal development, from recruiting to customer service, to optimising sales and the entire corporate communication!
VIER Emotion Analytics
This is what you get
The patented technology, verified by the largest study in this field, is already helping numerous companies to permanently improve the impact of their communication. You too can benefit from it!
Better decisions in the selection of applicants
With Emotion Analytics, we enable you to select the most suitable candidate for your company. In addition to the qualifications and appearance of your candidates, use the modern AI-supported perspective as a further supporting benchmark.
Increase team performance
Through the analysis on our platform, members of your teams gain a concrete and deeper understanding of the impact of their language. They have insight into where their strengths lie and how the language works in customer communication.
Increase individual performance
Take advantage of the opportunity to identify strengths and challenges and to lead your employees to top performance in a targeted manner. The results of the individual interview are compared with the communication goals and possible reinforcement goals are derived.
Integration in other applications
Through our powerful interface (REST API), we enable our partners to integrate the technology behind FOUR Emotion Analytics into their own applications. This creates powerful solutions for HR, IR, PR, marketing and sales.
Increase up-sell and cross-sell rates
By recognising the impact of your sales team in terms of conversation psychology, you identify the high and low performers. Define the communication features that are important for your company and check their use with Emotion Analytics.
Reduce fluctuation
Our AI-supported objective analysis supports your employees in their daily customer communication. It thus leads to a targeted and self-confident appearance. Through the objective standards of impact measurement, you achieve a constant, uniform performance evaluation.
Customer Voice
Volkswagen Financial Services AG
"A central variable for the success of a company's transformation is communication. To give our managers feedback on the effectiveness of their language, we used VIER Emotion Analytics as a diagnostic tool. We were amazed at how accurately the AI analysed individual "language power". We were also amazed at the simple means with which we were able to achieve improvements under the guidance of the VIER team. The revised learning platform provides a first-class basis for this. Now that we have completed the pilot phase, we are making the tool available to all managers. The response has been extremely positive. In addition to the opportunity to improve one's own language skills, VIER also offers the chance to have an individual experience with artificial intelligence. That, too, is a valuable contribution to the transformation of our company."
Christiane Hesse, former Member of the Board of Management for Human Resources and Organisation, Volkswagen Financial Services AG
Volkswagen Financial Services AG
"A central variable for the success of a company's transformation is communication. To give our managers feedback on the effectiveness of their language, we used VIER Emotion Analytics as a diagnostic tool. We were amazed at how accurately the AI analysed individual "language power". We were also amazed at the simple means with which we were able to achieve improvements under the guidance of the VIER team. The revised learning platform provides a first-class basis for this. Now that we have completed the pilot phase, we are making the tool available to all managers. The response has been extremely positive. In addition to the opportunity to improve one's own language skills, VIER also offers the chance to have an individual experience with artificial intelligence. That, too, is a valuable contribution to the transformation of our company."
Christiane Hesse, former Member of the Board of Management for Human Resources and Organisation, Volkswagen Financial Services AG
VIER Emotion Analytics
Patented technology
VIER Emotion Analytics is based on the world's largest study combining AI with psychology with more than 39 million ratings, over 26,000 people, an AI model with more than 110 million parameters and the analysis of over 4 billion words.
Patented technology
VIER Emotion Analytics is based on the world's largest study combining AI with psychology with more than 39 million ratings, over 26,000 people, an AI model with more than 110 million parameters and the analysis of over 4 billion words.
