Automate to simplify

Using self-service and bots precisely

Self-service at the right point in the customer journey saves your company money and your customers time. Thanks to the fully automated analysis of your written and verbal customer communication, you know exactly where you can use web services or bots in a smart and appropriate way - and that already during the first contact. This is how customer-friendly automation works.


How can we help you today?

Do you have questions about VIER or would you like personal advice? Contact us now via our contact form. You can reach us at any time via the contact form, by e-mail to or by telephone on +49 511 95 73 95 1111. We look forward to hearing from you and will get back to you as soon as possible!  

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VIER whistleblowing system  

Do you have something unpleasant to tell us? With the VIER whistleblower system, our partners and clients also have the opportunity to anonymously inform us of grievances and violations. All tips will be checked and, if necessary, followed up!  

To the whistleblower system: