Contact

Customer Satisfaction Survey

Automatic customer satisfaction survey

MORE ABOUT SOLUTIONS

Definition




Customer satisfaction surveys on the phone or via e-mail are an essential factor for determining customer satisfaction, for customer satisfaction analysis and thus for optimising customer service. For the customer satisfaction survey, certain parameters for the number of respondents, the selection as well as the avoidance of double surveys and manipulations can be defined by corresponding solutions. The corresponding solution providers usually also provide suitable questionnaires for the customer satisfaction survey.

Back to the glossary




How can we help you today?

Do you have questions about VIER or would you like personal advice? Contact us now via our contact form. You can reach us at any time via the contact form, by e-mail to info@vier.ai or by telephone on +49 511 95 73 95 1111. We look forward to hearing from you and will get back to you as soon as possible!

Please reload this page in your internet browser if the form is not displayed.

VIER whistleblowing system

Do you have something unpleasant to tell us? With the VIER whistleblower system, our partners and clients also have the opportunity to anonymously inform us of grievances and violations. All tips will be checked and, if necessary, followed up!

To the whistleblower system: https://transparency.vier.ai/