Video Chat

Targeted Internet Live Consultation


Definition "Video Chat"

Via video chat, companies offer help and support to customers and interested parties on their homepage. Conversely, customers who cannot find what they are looking for on a website can offer help via video chat and, for example, show the function of a device. The offer or request for such a live consultation via video chat between customer and customer service is transmitted by a contact button on the website and activated by a click. VIER offers Co-Browsing, a software for video and text chat.

Back to the glossary

How can we help you today?

Do you have questions about VIER or would you like personal advice? Contact us now via our contact form. You can reach us at any time via the contact form, by e-mail to or by telephone on +49 511 95 73 95 1111. We look forward to hearing from you and will get back to you as soon as possible!  

Please reload this page in your internet browser if the form is not displayed.  

VIER whistleblowing system  

Do you have something unpleasant to tell us? With the VIER whistleblower system, our partners and clients also have the opportunity to anonymously inform us of grievances and violations. All tips will be checked and, if necessary, followed up!  

To the whistleblower system: