With 01806, you easily meet the legal requirements for free waiting loops on chargeable hotlines. At the same time, you benefit from the advantages of a 0180 service number: 01806 is billed per call, i.e. at a block rate, both in the fixed network and in mobile telephony. The fixed price means that callers do not incur any additional costs for any waiting times.
Tip: By optionally activating "Delayed Connect", you can delay the start of the charge to a maximum of 120 seconds if the call cannot be answered immediately!
In the German fixed network: 20 cents per call
In the German mobile network: max. 60 cents per call
Nationwide uniform service number
Location-independent call number
Cross-location call distribution with a wide range of IN functions
Configuration options for your service numbers
Online statistics for billing purposes
Improved staff scheduling
01806 numbers are NOT affected by the legal requirements for free waiting times (billing per call)
Upload of self-produced announcements on the web (optional)
In-depth reporting (statistics and analysis) with VIER engage
01806 connections are charged per call (block rate). This applies to both landlines and mobile phones! 01806 costs in the German fixed network amount to 20 cents, in mobile telephony max. 60 cents per call. By optionally activating "Delayed Connect", you can postpone the start of the chargeable period to a maximum of 120 seconds if a call cannot be answered immediately.
Do you have questions about VIER or would you like personal advice? Contact us now via our contact form. You can reach us at any time via the contact form, by e-mail to email@example.com or by telephone on +49 511 95 73 95 1111. We look forward to hearing from you and will get back to you as soon as possible!
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VIER whistleblowing system
Do you have something unpleasant to tell us? With the VIER whistleblower system, our partners and clients also have the opportunity to anonymously inform us of grievances and violations. All tips will be checked and, if necessary, followed up!
To the whistleblower system: https://transparency.vier.ai/