The Telephony Application Programming Interface refers to a programming interface for telephony applications. Via TAPI it is possible to integrate local telephone numbers of a location into the call distribution. Calls can thus be transferred to the extensions of free employees at the same location without duplicate channel assignments and additional transfer costs. The calls are transferred by the system via TAPI without call forwarding. The TAPI function also enables 'busy detection' for transfers and makes outbound calls possible via an ACD system with the local PBX at flat rate conditions.
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VIER whistleblowing system
Do you have something unpleasant to tell us? With the VIER whistleblower system, our partners and clients also have the opportunity to anonymously inform us of grievances and violations. All tips will be checked and, if necessary, followed up!
To the whistleblower system: https://transparency.vier.ai/